Hi, I’m Jon.
A software designer who’s obsessed with clarity, strategy, and impact
I collaborate with cross-functional teams to make complex systems easy for people to understand and compelling to engage at scale.
Portfolio Highlights
Credit Karma Product Redesign
Led design for Credit Karma’s front-door experience, using machine learning and data science to create a scalable navigation and content system that improved discoverability and engagement across financial products along with a publishing tool so internal teams could ship content.
COVID Relief Roadmap
Rapidly researched, designed, prototyped and launched and iterated on a COVID-19 relief resource center that helped millions of users access financial support programs and increased product engagement by more than 3%.
How I Work
Collaboration at Scale: I specialize at facilitating cross-functional stakeholders and artificial intelligence to craft experiences that simplify decision-making, enhance usability, and scale effectively.
Human-Centered Design: With a background in UX and interaction design, content design and strategy, facilitation, and product design, I use research-driven insights and rapid prototyping to develop systems that lead to seamless, engaging user experiences.
Strategic Storytelling: I lead content design that guides, clarifies, and emotionally compels users to action.